Reference

Our Legal Terms, Your Account Rights

These terms set out the rules that govern your account on ewallet918kiss — from how we handle your data to what happens when you contact us about a policy matter.

Jurisdiction-dependent accessAccount data rightsTouch 'n Go eWallet · Boost · GrabPay coveredPolicy contact availableMalaysia-applicable terms
ewallet918kiss Our Legal Terms, Your Account Rights
DATA AND SECURITY

How We Protect and Manage Your Information

Data Handling

We store account and payment data on secured servers. Data collected during Touch 'n Go eWallet or Boost deposits is used only for transaction verification and account reconciliation — never for profiling or resale.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while we investigate.

Data Retention and Requests

We retain account records for as long as your account is active and for the period required by applicable law after closure. To request a copy of your data or ask for deletion, contact support in writing.

POLICY CONTACT

Reach Us on a Legal or Policy Matter

Team online

Live Chat

Open the chat widget from any page in your account. Our team handles policy queries, account-access questions and data requests through the same channel as general account help.

Email Support

Send a written request to our support address for formal policy matters, data-access requests or account-closure instructions. We acknowledge receipt and respond in writing.

Account Help Centre

The Help Centre in your account dashboard covers common policy questions — account verification steps, payment dispute paths and how to request a copy of your stored data.

Common Questions About Our Legal Terms

These terms apply to anyone who registers an account on ewallet918kiss. Access depends on local law — the terms are enforceable only where participation is permitted in your jurisdiction.

We collect the information you provide at registration, your login activity and payment transaction data from methods like Touch 'n Go eWallet, Boost and GrabPay. We do not collect more than is needed to run your account.

Yes. Send a written request to our support email and we will provide a summary of the account and transaction data we hold. We acknowledge requests and respond within a reasonable timeframe.

Contact support in writing with your account details and a deletion request. We will process it in line with our retention obligations under applicable law and confirm once complete.

After closure, we retain records for the period required by law, then delete them. Payment records linked to Touch 'n Go eWallet or GrabPay transactions may also be held by those providers under their own policies.

We publish updates on the platform and note the revision date. Continuing to use your account after a change is posted means you accept the updated terms. If you disagree, close your account via support.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.